FAQ
How can I purchase a piece? They always seem to be sold out.
Lolly Lolly Ceramics is a small scale production and design studio that consists of a team of 4 people. Due to the high demand for Lolly pieces, we operate on a first-come, first-serve basis. All restock dates are listed in our Instagram bio and in the form of email alerts. If there is an object that you have your eye one, please sign up for our email notifications so that you are the first to know when the item you desire is back in stock.
Will the XX/100 Mug ever be available for purchase?
Select mugs from the 100 Day Project are more complex and challenging to replicate than others, so our team decides which ones to sell based on our ability to reproduce them in-house.
How many pieces are added to the inventory for each restock?
We add anywhere from 100-500 pieces at a time, depending on our capacity.
How am I suppose to use my Lolly mug? It feels so special that I don't want to drink from it.
Lolly Lolly Ceramics are made from materials that are meant to be used as functional dinnerware. We don’t use materials or chemicals that are harmful to consume so we encourage you to use your piece as you would any other pottery. We understand that our objects are unique and precious though and a lot of our customers prefer styling their pieces in their home on bookshelves, coffee tables or display cases, for example. They make for great collectors items and conversation pieces when you have guests over.
Where are your items made?
All ceramic pieces are handmade in-house at our studio in Brooklyn, NY.
Does your pottery contain lead?
No, Lolly Lolly Ceramics are 100% free of lead. Our pieces are made from materials that are meant to be used as functional dinnerware. We don’t use materials or chemicals that are harmful to consume so we encourage you to use your piece as you would any other pottery.
Are your mugs dishwasher and microwave safe?
Every mug is dishwasher and microwave safe, except the 100 Day Mugs. We recommend hand washing those to maintain their longevity.
Do you only offer mugs?
No way! We also sell planters, bowls, plates and fun merch items such as tees, totes, and enamel pins. All items on our site are seasonally rotated and offered in limited quantities
Does Lolly Lolly Ceramics take custom orders?
Custom orders entail a design phase, a prototype phase and an execution phase, which might go through more than one trial. At this time we are not accepting custom orders for individual clients. However, we are accepting large group orders that are placed in advance. For example, if you represent a company that wants to order a batch of 25-300 mugs, we’re happy to discuss an appropriate rate for a project of this scale. These items can be made custom with a unique stamp on the bottom of each piece. Email us for questions or request further details at hello@lollylollyceramics.com
Where did the name Lolly Lolly come from?
Lolly is our founder, Lalese Stamp’s nickname. Lolly was casually dibbed Lalese’s nickname in high school by one of her teachers and the name stuck with her into adulthood. Lolly is used twice in the brand name to indicate a level of playfulness, but we encourage you to use the word Lolly as many times as you deem necessary. Sometimes we use it once in our communications, sometimes we repeat it a million times.
Who designed all the mugs from the 100 Day Project?
Our founder, Lalese, designed and executed the 100 Day Project back in September of 2019 as an opportunity to push herself out of her comfort zone. You can learn more about her process here.
Do you offer studio tours?
At the moment, studio tours are not available, but we hope to again soon! For the latest updates, we suggest following us on social or subscribing to our emails.
Do you offer Lolly Lolly Gift Cards?
Yes! Digital gift cards can be purchased here.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@lollylollyceramics.com